I sat in the 24 hour drive thru for 10 minutes. I am a very understanding so I pulled to the window thinking maybe their headsets were off no big deal.
Pulled up to the window and a girl on her phone text by the counter just stood there looked at me and went back to texting. I tapped on the window she rolled her eyes and continued her texting marathon.
While I do understand the unpleasantness of working fast food, at least show professionalism! Jeez thank god there was a fast food place next to them!
Product or Service Mentioned: Carls Jr Restaurant Drive-through.
Reason of review: Poor customer service.